IT Support (gn) für Berlin gesucht
Arbeits- und Stellenangebot im Regiobizz Arbeitsmarkt
Job Kategorie: Internet/Multimedia/New Media Medienproduktion/Medientechnik (Film, Funk, Fernsehen, Verlag)
Stellenangebot Basisdaten
- Arbeitsort:
-
DE 10247 Berlin
- Umkreis:
-
keine Angabe.
- Art der Arbeitsstelle:
-
- Letze Aktualisierung:
-
08.11.20252025-11-08
Stellenausschreibung: IT Support (gn)
- Arbeitgeber bzw.
Arbeitsvermittler
-
RaiseNow GmbH in Hamburg
- Branche
-
Internet/Multimedia/New Media
- Kategorie
-
Medienproduktion/Medientechnik (Film, Funk, Fernsehen, Verlag)
- Stellenbeschreibung
- Please note: The part-time scope is 50%. You can use our office in
Berlin or work completely remotely within Germany. The position is
also suitable for working students with initial professional
experience. You want to use your hardware and software knowledge for a
good cause? Are you customer-oriented and would you like to empower
our 90 employees in over 5 countries? Is it important to you to work
conscientiously and quickly, following processes and standards? As IT
Support (f/m/d) at RaiseNow, you are the first point of contact for
our team members for all IT topics and problems. You ensure that our
systems are secure, up to date, and well maintained. On top of that,
you want to do good with your job. None As IT Support (f/d/m) your
mission is Daily Support: You provide first- and second-level support
to all employees for hardware, software and system issues. You will
manage IT support tickets conscientiously and communicate clearly,
comprehensively, and quickly. Asset Management: You track, manage and
maintain IT assets across RaiseNow. You also install, configure and
maintain laptops and other IT equipment. Tool Management: You support
company-wide rollouts of tools, updates and system changes. You own
our Google Workspace and support SaaS tools and productivity software
(e.g. Slack, Asana, Zoom) Ownership: You maintain our IT documentation
(e.g. FAQs, setup guides, asset inventory), manage on- and offboarding
processes (user accounts, access rights, hardware setup) and ensure
compliance with IT security policies and best practices Communication:
You see proactive, clear communication as an important part of your
work. Whether with colleagues who need your help or external service
providers. You rely on various communication channels, such as
tickets, chat, or IT training. None Relevant professional experience
in a similar field Experience with both macOS and MDM solutions like
Kandji Experience in working in a UNIX world and with Google Workspace
Experience with LDAP, SCIM, SSO Experience working with Asset
Management and SaaS Management Platform including integration with
third party tools Knowledge of current hardware and software C1 level
English skills, both spoken and written None We value diversity and
therefore welcome all applications - regardless of gender,
nationality, ethnic and social background, religion/belief, disability
and age. A future-oriented job in a meaningful environment with an
international team Enjoy flexibility around your working time and
place: We offer flexible work schedules with annual working time as
well as temporary working abroad options all in a remote first setup 5
weeks paid annual leave plus additional PTO days per year with
RaiseNow + your birthday as PTO We know that time is precious: We’re
part of the pledge 1% initiative, offer sabbatical options and yearly
educational leave for everyone Your health is important: our partner
Instahelp gives you free access to psychological counselling when
you're not feeling well The perks of joining a scaleup: short decision
paths, transparent communication and regular team events + one
workation per year to meet all colleagues in one spot An innovative
working environment with a culture of transparency, trust, and mutual
respect Project autonomy and space for personal development from the
beginning NoneNone
- Qualifikation
- Arbeitskräfte
- Verdienst:
- n.a.
- Bewerbung an
- RaiseNow GmbH
Am Strandkai 1
De 20457 Hamburg
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