Customer Service Manager (m/f/d) für München-Flughafen, Gem. Oberding gesucht

Arbeits- und Stellenangebot im Regiobizz Arbeitsmarkt

Job Kategorie: Sonstige Branchen Kundendienst/Service/CallCenter

Stellenangebot Basisdaten

Arbeitsort:: DE 85356 München-Flughafen, Gem. Oberding
Umkreis:: keine Angabe.
Art der Arbeitsstelle:
Letze Aktualisierung:: 14.05.20252025-05-14

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Stellenausschreibung: Customer Service Manager (m/f/d)

Arbeitgeber bzw. Arbeitsvermittler: Solua GmbH in Mannheim

Branche: Sonstige Branchen

Kategorie: Kundendienst/Service/CallCenter

Stellenbeschreibung: Are you customer-oriented, communicative, and eager to apply your strengths in an international environment? Then start now as a Customer Service Manager (m/f/d) in Munich and become part of a dynamic team! We at SOLUA support Newrest, a globally leading provider in the catering and service industry, in the search for committed talents for a permanent position. What Newrest offers you: - An international work environment with exciting clients such as United Airlines, Egypt Air, and Saudi Airlines - Attractive remuneration - Individual development opportunities - Flat hierarchies and an open corporate culture - A varied range of tasks with high responsibility - Employee discounts and additional benefits Your tasks: - Building and maintaining long-term customer relationships with international airlines - Processing tenders and creating business proposals - Negotiating and concluding Service Level Agreements (SLAs) - Ensuring compliance with commercial agreements regarding quality and delivery times - Acting as the interface between customers and internal teams for seamless service execution - Proactive communication with customers, problem-solving, and developing improvements - Monitoring and reporting relevant KPIs What you bring: - Experience in customer service or sales, ideally in the aviation industry - Fluent English skills, German is an advantage - High level of customer orientation, empathy, and communication skills - Assertiveness and resilience in stressful situations - Independent, structured, and goal-oriented working style - Proficient in MS Office (Word, Excel, PowerPoint) We look forward to your application and will establish direct contact with Newrest. For any questions, we are always available – start your new challenge today! Please note that all personal formulations in this job advertisement are to be understood as gender-neutral.

Qualifikation: Arbeitskräfte

Verdienst:: n.a.

Bewerbung an: Solua GmbH
Collinistraße 6
De 68161 Mannheim
Email: jobs@solua.de

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